Payment Policy
How billing, renewals, and refunds work when you pay for products on Mystery Coder.
{ This policy explains what you can expect when you purchase paid features, subscriptions, or other offerings from Mystery Coder. It works together with our Terms of Service. }
Accepted methods
We support major cards and trusted payment processors where available. Available methods may vary by region and product.
Transparent receipts
Every successful charge generates a clear receipt with plan name, amount, tax if applicable, and transaction reference.
Subscriptions
Recurring plans renew automatically on each billing date unless you cancel before the renewal window described at checkout.
Security
Payment details are handled by PCI-aware providers. We do not store full card numbers on our own servers.
Fair resolution
If something looks wrong with a charge, contact us first—we will investigate and correct legitimate billing errors.
Last updated: April 13, 2026
Pricing & quotes
Published prices on Mystery Coder are shown in the currency selected at checkout unless stated otherwise. Promotional pricing may be time-limited and will be clearly labeled.
Taxes, duties, or regulatory fees may be added where required by law and will appear before you confirm payment.
Billing cycles
For subscription products, you are charged at the start of each billing period. Upgrades typically take effect immediately; downgrades may apply at the next renewal depending on the product.
Failed payments may result in a grace period followed by suspension of paid features until the balance is resolved.
Refunds & credits
Refund eligibility depends on the specific product, jurisdiction, and the terms shown at purchase. Where a refund is not required by law, we may still offer account credit for good-faith disputes on a case-by-case basis.
To request a refund or credit, reach out through our contact channel with your account email and transaction reference.
Chargebacks & disputes
Please contact support before initiating a chargeback so we can help quickly. Unfounded chargebacks may lead to account review or closure.
Enterprise & invoices
Teams purchasing through invoice or custom agreements are bound by the order form or contract in addition to these policies. In case of conflict, the signed agreement prevails for that order.
Changes to this policy
We may update this Payment Policy to reflect new features, partners, or legal requirements. The “Last updated” date below will change when we publish revisions.